FAQ Help Center

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Free government devices are mobile phones, tablets, iPads, and laptops provided to eligible individuals by government programs to assist them in staying connected and accessing essential services.

Device options depend on the availability and policies of the government program. In some cases, you may have a choice between different models, while in others, the program provides a predetermined device.

While the devices themselves are provided free of charge, some programs may require recipients to cover certain costs, such as activation fees, monthly service charges, or additional features beyond the basic offering.

While specific restrictions may vary, free government devices are generally intended for personal use and may have limitations on commercial activities, excessive data usage, or unauthorized modifications.

In many cases, you can transfer your existing phone number to a free government phone. The process, known as number porting, allows you to retain your current number while switching devices.

Upgrading to a newer device depends on the policies of the government program. Some programs may offer opportunities for device upgrades, while others may not have such provisions.

Government programs may impose data limits or restrictions on internet usage. These limits can vary based on the program and may affect the amount of data you can use per month.

Free government devices typically allow users to download additional apps and games from the respective app stores, subject to device specifications and any restrictions imposed by the program.

Many government programs provide support services, including customer helplines, online resources, and in-person assistance centers, to help free government device users with technical issues or general inquiries.

If you no longer need your free government device, it’s advisable to check with the program guidelines for proper disposal or return procedures. Some programs may have specific instructions to follow in such cases.