truconnect acp benefit

When it comes to connecting to TruConnect’s Affordable Connectivity Program (ACP), knowing how to qualify and apply can make all the difference in accessing affordable internet services.

In this article, we will take you through the process from start to finish, ensuring you have a clear understanding of what it takes to benefit from this program.

What is TruConnect ACP program?

TruConnect ACP program is a government assistance program that provides free internet service to low-income families. The program is funded by the Federal Communications Commission (FCC) and offers a monthly discount on broadband internet service.

Households on qualifying Tribal lands can still get a $75 monthly discount through the ACP program.

Understanding the Differences Between TruConnect EBB and ACP

TruConnect EBB and ACP are both government assistance programs that help low-income households afford internet service. The main difference between the two programs is the amount of the monthly discount. The EBB program offered a maximum monthly discount of $50, while the ACP program offers a maximum monthly discount of $30.

Overall, the difference between TruConnect EBB and TruConnect ACP is minimal. If you are eligible for either program, you can get a significant discount on your monthly internet bill.

Who Qualifies for TruConnect ACP?

how to Qualify truconnect acp program

To begin your journey towards affordable connectivity, you first need to understand the eligibility criteria. TruConnect ACP is designed to assist low-income households, which means you need to meet certain income and program participation requirements.

To be eligible for the TruConnect ACP program, your household income must be at or below 200%. The income eligibility guidelines are based on the federal poverty guidelines, which are updated annually.

You must be a resident of one of the states where TruConnect offers its services. Scroll down and check list of TruConnect ACP offer services state.

You can also qualify if you participate in certain government assistance programs:

  • Lifeline
  • Medicaid
  • SNAP (food stamps)
  • SSI (Supplemental Security Income)
  • Federal Public Housing Assistance
  • Veterans and Survivors Pension Benefit Fund
  • WIC (Women, Infants, and Children)

The Tribal specific programs that qualify for the ACP include:

  • Bureau of Indian Affairs General Assistance
  • Tribal TANF (Temporary Assistance for Needy Families)
  • Food Distribution Program on Indian Reservations

The Federal Pell Grant is a federal grant that helps low-income students pay for college. To be eligible for the ACP, a student must have received a Federal Pell Grant during the current award year.

If you are eligible TruConnect ACP , you can get a free phone from TruConnect. This article can help you find out free TruConnect phone .

Step-by-Step Guide to Applying for TruConnect ACP

Once you’ve determined your eligibility, the next step is the application itself. TruConnect is one of the participating providers in the ACP program. To apply for TruConnect ACP, simply follow these steps:

  1. Make sure you are eligible for the ACP program. You can do this by checking the eligibility criteria on the FCC website or TruConnect website.
  2. Visit the TruConnect website and click on the “Apply for ACP” button.
  3. Fill out the application form and provide the required information, such as your name, address, and income.
  4. Attach the necessary documentation, such as proof of income or proof of participation in a qualifying government assistance program.
  5. Submit your application.

TruConnect will review your application and let you know if you are approved within a few days. If you are approved, you will receive a monthly discount on your broadband internet service.

TruConnect Affordable Connectivity Program Application Document Requirements

Here are some of the documents you help out to apply for the TruConnect Affordable Connectivity Program (ACP):

  • Proof of participation : This could include a benefit award letter, approval letter, statement of benefits, or a benefit verification letter.
  • Proof of income: This could include a prior year’s state, federal, or Tribal tax return, current income statement from your employer or a paycheck stub, a Social Security statement of benefits, Veterans Administration statement of benefits, Unemployment or Worker’s Compensation statement of benefits, divorce decree, child support award, or a retirement/pension statement of benefits.
  • Proof of identity: This could include a valid government, military, state, or Tribal ID, birth certificate, U.S. driver’s license, passport, certificate of U.S. citizenship or naturalization, permanent resident card or Green Card, government assistance program document, or Individual Taxpayer Identification Number (ITIN) document.
  • Proof of address: This could include a driver’s license, valid government, state, or Tribal ID, utility bill, mortgage or lease statement, or most recent W-2 or tax return.

You can submit your documents online when filling out TruConnect’s online application. However, you can also do so by mail.

How TruConnect ACP Can Help You Save Money on Internet Service?

If you are qualified for the TruConnect Affordable Connectivity Program (ACP) .You can apply your ACP benefits to any available TruConnect service plan.

Here are some of the benefits you may receive:

  • A monthly discount of up to $30 on your broadband internet service.
  • A one-time discount of up to $100 on a connected device, such as a tablet or laptop.
  • The ability to purchase a discounted 8-inch Google Play Certified Android tablet with LTE connectivity.

You can also use your ACP benefits to purchase a stand-alone service plan from TruConnect. This plan includes 8 GB of 4G/LTE data, Wi-Fi hotspot capabilities, and an LTE-enabled hotspot device of your choice or a Google Play Certified LTE Android smartphone.

Where Can You Get Truconnect Affordable Internet Service?

how state You Get Truconnect Affordable Service

TruConnect offers ACP benefits in thi states of Arizona, Arkansas, California, Colorado, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New York, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Washington, West Virginia, Wisconsin, Puerto Rico, and the U.S. Virgin Islands.

How to Contact Truconnect ACP Customer Service?

Contacting TruConnect ACP Customer Service is a crucial step if you have questions, concerns, or need assistance with your Affordable Connectivity Program (ACP) application or services. Here’s how you can easily get in touch with them:

1. Phone Support: Dial TruConnect ACP’s customer service phone number. You can typically find this number on their official website or in the documentation provided during the application process.

2. Email Support: Compose a detailed email explaining your issue or inquiry, and send it to the provided email address. Be sure to include your contact information for a timely response.

3. Live Chat:Visit the TruConnect ACP website and look for a live chat option, if available. Initiate a chat session with a representative to get immediate assistance with your questions.

4. Social Media:Send a direct message or comment on their posts with your inquiry. Social media teams often respond to customer queries.

6. Physical Address: Send a letter with your inquiry or concern to the provided address.

Porn and Corn of Truconnect ACP

Up to $30 per month discount on broadband internet service.TruConnect ACP plans typically have limited data caps.
Available in all 50 states. Not all internet service providers participate in TruConnect ACP.
Simple and straightforward application process.Some providers may require proof of eligibility for TruConnect ACP.
Does not require a credit check.
Porn and Corn of ACP

How to check status of truconnect acp application ?

Here are the steps on how to check your TruConnect ACP application status using the TruConnect website:

  1. Go to the TruConnect website.
  2. Click on the “Lifeline and ACP Free Wireless Application Check” button.
  3. Enter your application ID and zip code.
  4. Click on the “Check Status” button.

Your application status will be displayed on the screen. The processing time for TruConnect ACP applications is typically 7-10 business days

How do i activate truconnect on my phone

There are two ways to activate TruConnect on your phone:

1. Online:

  1. Go to and click on “First Time Here?”
  2. Enter your TruConnect phone number and create an account.
  3. Click on “Activate My Phone” and follow the on-screen instructions.

2. By phone:

  1. Call TruConnect ACP customer support at 1-800-878-9992.
  2. Tell the representative that you want to activate your phone.
  3. Provide the representative with your TruConnect phone number and account information.

Once you have activated your phone, you should be able to make and receive calls, send and receive text messages, and use data. If you are having any problems, please contact TruConnect customer service.

Benefits of the TruConnect ACP

Once you have been approved for the ACP, you can contact TruConnect to enroll in their ACP benefit program.

Here are the benefits of the TruConnect ACP :

  • Up to $30 per month discount on your TruConnect wireless service
  • Unlimited talk and text
  • 8 GB of monthly data
  • Unlimited international calling

You can also add a tablet to your TruConnect ACP plan for only $10.01 per month.

Frequently Asked Questions

Is there a cost associated with TruConnect ACP?

TruConnect ACP provides subsidized internet service at a reduced cost for eligible participants. The specific cost and plans can vary, but it is generally more affordable than standard internet service.

Do I need to sign a contract for TruConnect ACP?

TruConnect ACP plans typically do not require long-term contracts, making it more flexible for participants.

Is TruConnect part of T Mobile?

T-Mobile, on the other hand, is a major telecommunications company in the United States that provides mobile phone and wireless services, as well as home internet services.

What is the estimated processing time for my TruConnect ACP application?

The estimated processing time for your TruConnect ACP application is 1-2 weeks. However, it may take longer depending on the volume of applications that TruConnect is receiving

Why Choose TruConnect ACP?

There are many reasons why you may choose TruConnect ACP. Here are a few of the most common reasons: Affordability, Wide availability , Easy to apply, No credit check, Generous data plans or Free smartphones


TruConnect Affordable Connectivity Program (ACP) represents an excellent opportunity for eligible individuals and households to gain affordable access to the internet. With its mission to bridge the digital divide, the ACP empowers low-income communities to connect with the world, access educational resources, pursue employment opportunities, and enjoy the many benefits of being online.

Through subsidized costs, no long-term contracts, digital literacy training, and device assistance, the ACP aims to make internet access not only affordable but also inclusive and user-friendly. By choosing the TruConnect ACP, you can take a significant step toward enhancing your digital capabilities and improving your overall quality of life.

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